The cause is that the VDA cleanup utility does not remove the Microsoft Visual C++ runtime required by the VDA. This is a known issue with the current version of the tool and will be addressed in a future release.ĭowngrading to an earlier version of the VDA can result in a reinstallation error. If the VDA is not installed at the default location, the VDA cleanup utility might not work properly. Log files for the VDA cleanup utility are created in the %TEMP%\Citrix\VdaCleanup folder and can be used to track all uninstall actions and results. Depending on the exit code (1 or 0), you might or might not have to restart the system manually:Įxit code 1: Restart the system manually and execute the command again.Įxit code 0: The VDA cleanup is complete. In unattended mode, the utility uninstalls the VDA without any prompt and suppresses the system restart. You can run the VDA cleanup utility in unattended mode by using the /unattended option. ![]() However, Citrix recommends that you restart the machine before attempting to re-install the VDA. ![]() You can suppress an automatic system restart by using the /NoReboot option.Log on to the machine with the same administrator account. In silent mode, the tool restarts the system automatically. You can run the VDA cleanup utility in silent mode by using the /silent option.After system restart, log on to the machine with the same administrator account, The tool automatically reruns.The tool might prompt for a system restart to complete driver removal.Run the VDA cleanup utility with administrator privileges.See Microsoft article How to back up and restore the registry in Windows for information on backing up the registry. The VDA cleanup utility is a standalone executable file and does not require installation.Īlthough the VDA cleanup utility back up VDA registry keys before deleting them, Citrix recommends that you back up the registry before running this tool. Improved the tool's ability to handle corrupted MSIs and registry entries.Prevented running multiple instances of the tool that results in keyboard and mouse malfunctions.Addressed a condition that can cause VDA registration to fail after a reinstall.Converted uninstall log file from plain text.Changed to not clear AppInit DLL registry values during VDA uninstall. ![]()
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